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Whether, you're arranging surgeries or planned meetings with residents, attending public meetings or having an impromptu meeting on the street, this 2 hour session will help you stay safe.
An Introduction to User Led Design
Using user led and experienced based design puts stakeholders at the centre of service design and problem solving, really involving people and creating great solutions and real results that residents value. Learn how to use tools that put a whole new perspective on your relationship with constituents.
Stakeholder and Provider Relationships
Building great relationships into contracts is essential in a world where Councils seek innovative and cost conscious methods to deliver services. Avoid creating initial savings only to lose them later through service delivery problems by managing relationships to create lasting value.